Your mission:

As part of the Customer Service team, you will be the key point of contact to ensure strong and lasting commercial relationships with our clients. You will be responsible for:

• Handling customer requests via email and phone
• Managing orders from entry to invoicing
• Verifying product availability and coordinating with warehouses and production sites
• Following up on shipments in collaboration with carriers
• Acting as the liaison between customers and internal departments (Sales, Logistics, Accounting, Production, Quality, Marketing)
• Providing additional commercial support and post-sales customer care

Who we’re looking for:

A dynamic and motivated individual who can quickly integrate into the team and is eager to grow professionally. Ideally, you possess the following:

• Excellent command ofItalian and English, both written and spoken
• Strong communication and interpersonal skills
• Team player, adaptable, and stress-resistant
• Good organizational skills, attention to detail, and customer-oriented mindset
• Proficient in IT tools (ERP knowledge is a plus)

What we offer:

• A permanent contract (full-time)
• An international and stimulating environment
• A collaborative and supportive team
• Continuous learning and professional growth
• A company culture that values trust, autonomy, and personal development
• Location: Schio, VI, Italy